Award celebrates Monroeville’s leadership in regulatory compliance, fiscal management, team culture, and top-tier patient outcomes
Monroeville, Pa. – Recovery Centers of America (RCA) at Monroeville has been named National Account of the Year by CCL Hospitality Group, a recognition celebrating top-performing facilities across the country. Out of more than 240 facilities in the National Accounts region and more than 850 facilities overall, RCA at Monroeville stood out as one of just five recipients of this year’s distinction. It also marks the first time an RCA facility has received this honor.
The recognition is based on several key performance areas, including:
- Regulatory and contractual compliance
- Audit and fiscal management
- Culinary excellence
- Team building
- Patient satisfaction
RCA at Monroeville has excelled across all of these dimensions while under the leadership of Phil McMaster, Director of Dining Services.
“This marks a historic achievement for RCA,” said McMaster. “I’m honored to have our efforts for setting a new standard of excellence be recognized by CCL Hospitality Group. This award reflects our dedication to providing compassionate care and exceptional services that support our mission of saving lives.”
The award was formally presented by Patrick Plumadore of CCL, who recognized McMaster’s leadership and the Monroeville team’s impact on both patients and staff.
“Phil’s leadership has not only elevated the culinary program but also built a culture of unity, operational readiness, and client trust,” said Plumadore. “The team’s outstanding performance has earned top-tier satisfaction scores and audit results, underscoring their commitment to excellence.”
RCA at Monroeville will celebrate this recognition with an event on October 8, 2025, honoring the entire building team for their contributions to dining services, operational excellence, and patient experience.
To learn more about RCA, visit www.recoverycentersofamerica.com.
About Recovery Centers of America
Recovery Centers of America (RCA) is on a mission to save one million lives impacted by addiction and mental health disorders, one person at a time. RCA’s evidence-based care approach features a full continuum of consistent, personalized, inpatient and outpatient services at world-class facilities in the Northeast, Mid-Atlantic, Midwest and Southeast regions. These programs are designed to support lasting recovery and lifelong healing. RCA admits patients 24/7, accepts most major insurances, and provides transportation, intervention and family support services. RCA is proud to have many of its facilities recognized in Newsweek’s America’s Best Addiction Centers rankings for excellence. For inquiries or admissions, call (412) 516-9456or visit www.recoverycentersofamerica.com.