Rhonda Farmer, a native Washingtonian, comes to MCAT/RCA with over 15 years combined experience in staffing and human resources.
Ms. Farmer began her impressive career as a Branch Manager at Keepers, Inc., an organization that specializes in placing experienced Administrative, IT, and Accounting professionals with the DC area’s top employers. In her role, she managed the staffing office comprised of three salesmen, two recruiters, an operations assistant and an Assistant Manager. She also developed and implemented sales and marketing strategies as well as created an effective pipeline of viable opportunities for hire, which led to the successful placement of candidates.
After leaving Keepers, Inc., Ms. Farmer filled the role of Manager of Operations and Recruitment for a leading property management staffing agency which serviced the Washington, Baltimore and Philadelphia area. While in this role, Ms. Farmer was credited for playing a key role in recruiting and growing the largest department in the company by 133%. With her unique skill set, she improved the employee-training program to increase the efficiency and quality of hired temporary personnel. She managed a team of eight direct reports and ensured quality optimization, account management and customer satisfaction.
With her experience in overseeing and implementing the recruiting, sales and operational functions at various busy companies combined with her tenure as a Property Management professional and Customer Service expert, being named the Director of Recruiting at VMG Resources afforded her the unique opportunity to meet and exceed the complex needs of VMG’s valued clients. In 2018, Ms. Farmer moved into her current role as Human Resources Business Partner at MCAT/RCA, providing her a platform to utilize her unique talents in recruiting, human resources and management to assist the team members onsite, as well as further the mission of RCA. Her belief that “…great customer service is a RIGHT and not an expectation” fuels her passion to identify and work with patients and employees alike.